Customer Success Specialist

Tecla

9/4/2026

📍 Remote

🌐 English

Job Description

Along with our partner, we are seeking a DME Customer Success Specialist. This is a frontline, patient-facing role responsible for supporting their patients with their CPAP (Continuous Positive Airway Pressure) and DME (Durable Medical Equipment) supply needs. You will handle inbound and outbound calls and messages related to supply reorders, equipment questions, insurance eligibility, and general patient support.The right candidate brings US healthcare or DME experience, communicates with conf…
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